Frequently Asked Questions
If your question isn’t answered here, please feel free to call us at (805) 489-9272 or get ahold of us using our Contact Form.
The term indoor storage describes storage units that are accessible off of a hallway inside a building. Indoor units provide more protection against the elements than drive up units.
Drive-up storage units are located along the exterior of a building so you can literally drive right up to the door.
No. Every new rental receives a free lock with 2 keys. The lock you receive is yours to take and keep after you vacate your storage unit.
If you find that you’re unable to pay your storage rent on time, you should call us promptly. We will make a reasonable effort to work with you. If you simply stop paying your rent, storage facilities may have the right to sell your possessions to recoup the unpaid rent. Make sure to read your rental agreement carefully to understand the terms and conditions of your rental.
You have access to your storage every day of the year except on the following holidays: New Years Day, Easter, Independence Day, Thanksgiving, Christmas. When Daylight Saving Time is in effect, access hours are 7:00am – 7:00pm. Non-Daylight Saving Time hours are 7:00am – 6:00pm.